Question 1

Do you repair existing fiberglass?

Accepted Answer

No, we do not offer this service.

Question 2

Do you handle permits with the city?

Accepted Answer

Yes. We can handle renovation, occupancy, and signage permits (strongly recommended).

Question 3

Do you offer design services? Architect? Engineer?

Accepted Answer

We offer design services for your balconies, galleries, and stairs. For projects requiring plans signed by an architect or engineer, we work with recognized partner professionals.

Question 4

Do you offer inspection services and balcony condition reports?

Accepted Answer

No, we do not offer this service.

Question 5

What areas do you serve?

Accepted Answer

Montreal and the South Shore of Montreal.

Question 6

Do you offer repair or restoration of existing elements?

Accepted Answer

No, we do not offer this service.

Question 7

Do you replace thermopanes or hardware on existing windows?

Accepted Answer

No, we do not offer this service.

Question 8

What are the timelines for manufacturing and installation?

Accepted Answer

4 to 12 weeks, depending on the season and project complexity. Add to this, if applicable, the time required to obtain renovation permits.

Question 9

Do you work with Canadian manufacturers and suppliers?

Accepted Answer

We manufacture fiberglass balconies and steps, as well as our welded aluminum stairs and guardrails. All our suppliers for other products and materials are Canadian.

Question 10

Are your installation teams employees or subcontractors?

Accepted Answer

Mainly employees, as well as subcontractors certified by our management.

Question 11

Do you offer financing?

Accepted Answer

No. We recommend financing your work through your bank.

Question 12

Do you have liability insurance?

Accepted Answer

Yes. We meet all requirements imposed by the RBQ (Régie du bâtiment du Québec).

Question 13

What are the maximum dimensions for a fiberglass floor?

Accepted Answer

The maximum dimension of a single-piece fiberglass floor is 12 feet × 24 feet. For larger surfaces, we install in two pieces, with a joint made on-site in fiberglass of the same color.

Question 14

Do you install in winter?

Accepted Answer

Yes, if weather conditions permit.

Question 15

Do you install materials supplied by the client?

Accepted Answer

We can reinstall your ramps or stairs if still in good condition, but we do not install new materials from other companies.

Question 16

Are you manufacturers? If so, of what materials?

Accepted Answer

Yes. We manufacture our welded aluminum or steel stairs and guardrails, as well as our custom-made fiberglass balconies and steps.

Question 17

Who is your door and window manufacturer?

Accepted Answer

We work with several manufacturers and choose the best quality-to-price ratio for your project.